Sears Appliance Repair Sears understands that it is beneficial to interact more closely with their customers and you can expect to be seeing more of that commitment, hopefully in some very interesting ways and in the very near future. The Sears Blue Appliance Repair Crew is Sears’ answer to providing all of the assistance that today’s very busy families need when it comes to the purchase of an appliance. The numbers are showing that the Sears Blue Appliance Crew is addressing those needs.